This a really great way to think about your attitude. Is your attitude above the line or below the line? Above the line we have three words that help describe how we should be behaving and how we really want our team to behave.
The first word, he’s Ownership. We really want to be able to take ownership over our actions and what we do in life and the decisions we make. “If it’s going to be, it’s up to me” and it’s all about us taking that ownership. The second word is Accountable. We need to be held accountable for the decisions we make and the actions we take. So, very similar to ownership, but it’s more about understanding that there are repercussions about the activities we do, the actions we take and it’s very important for your team to understand that as well. And the last word that we need to focus on is Responsible. We are responsible for making a change, for taking us from where we are now to where we want to be, responsible for making improvements, responsible for fixing stuff that are due to decisions we’ve made or that our team has made.
Now below the line, there are three more words that we want to make sure we avoid. The first word is Blame. It’s not about blaming others for things that go wrong. Even when your team does something wrong, it’s not about blaming them, it’s about understanding that you were the one who was responsible for making the decision to hire that person, the one who was responsible for how they got trained and how they settled into work, and how they understood what was required of them. It’s all about taking ownership and not blaming others. The second word is Excuse. Stop making excuses, it’s about taking ownership and getting on with things. And the last word is Denial, which means not being honest with yourself, right? It’s really about being objective, being honest about the situation, being honest about what you need to do and how you need to improve to make things better.